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Southchikid

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Posts: 48
Reply with quote  #1 
Just wondering if your companies out there have been cracking down on terms. The customers that I’m having issues were the 30 day guys. All my cod-14 day guys have really had no issues paying. I’m working on getting rid of all 30 day accounts not worth the headache or exposure. Thoughts??
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Isthisidok

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Posts: 42
Reply with quote  #2 
7 day terms is where it’s at, a bit harder to get anything more than that without a personal guarantee these days. 30 day terms are next to impossible to get where I’m at,
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formerdsr

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Posts: 189
Reply with quote  #3 
I switched a lot of customers to automatic deduction. NET 10 EOM accounts were paid on the 10th of the month. 7 and 14 day accounts paid per terms.

Some customers wanted to use their credit cards for the miles. These accounts were changed to NET 7 DAYS regardless of previous terms.
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outwest

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Posts: 12
Reply with quote  #4 
Where is everyone on the card fees?   Adding them into the price ? . Or separate line item ? 
   The customer has to know they are paying for them somehow. 
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northernms

Senior Member I
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Posts: 254
Reply with quote  #5 
Everyone who owes us money is COD+

I have one who owes 60k.

Some who have been closed but used their relief funds to pay down and are reopening.

This summer has actually been really good for me. Someone retired and I was given 80% of their business. I’m making more now than before pandemic.

I hope it lasts
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formerdsr

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Posts: 189
Reply with quote  #6 
USF started charging TMs for service charges under the new pay plan.

Quote:
Originally Posted by outwest
Where is everyone on the card fees?   Adding them into the price ? . Or separate line item ? 
   The customer has to know they are paying for them somehow. 
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FoodPeddler

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Posts: 11
Reply with quote  #7 
Quote:
Originally Posted by formerdsr
USF started charging TMs for service charges under the new pay plan.



Let me see if I understand this correctly...The TM gets charged off his pay (commission or rate) is a customer is late on there assigned terms?  So if they are 7 days and pays in 10 the TM gets DINGED for this??  

IF this is true can you only imagine the games that could be played by the AR department by just holding it a day or two or over the weekend and then depositing the check or processing the payment?  

Good GOD it sucks to be on the road for ANYONE anymore...
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Spilt_milk

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Posts: 27
Reply with quote  #8 
Quote:
Originally Posted by FoodPeddler


Let me see if I understand this correctly...The TM gets charged off his pay (commission or rate) is a customer is late on there assigned terms?  So if they are 7 days and pays in 10 the TM gets DINGED for this??  

IF this is true can you only imagine the games that could be played by the AR department by just holding it a day or two or over the weekend and then depositing the check or processing the payment?  

Good GOD it sucks to be on the road for ANYONE anymore...


incorrect.  The CC service charges are taken out of our route contribution Which is basically our base salary for the following year
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