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ISellLettuce

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Reply with quote  #17 
Before anyone starts speculating about what they think they know or don't know about how the acquisition will play out, please consider taking a deep breath and watch how it unfolds over the next many months. There's obviously a specific plan in place that will provide guidance on how these type of decisions will be evaluated. Shared accounts and geographies are being handled at the local level between the overlapping companies. 

In a handful of markets, the two companies are really tightly overlapped, and those markets will take some time to work through but that work is happening as we speak. The most important things being considered at this moment are making sure customers are being serviced in an extraordinary manner, and that sales reps are being treated fairly on both sides of the equation.

Reps who have specific questions do have avenues to get those questions answered by working through their local President or Vice President.
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formerdsr

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Reply with quote  #18 
Having been through several mergers, I can tell you that nobody will be happy. Some salespeople won't like giving up accounts. Some customers will want to keep a specific sales rep. Some products won't be an exact match. Some will be better. Some will be worse.
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ISellLettuce

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Reply with quote  #19 
Quote:
Originally Posted by formerdsr
Having been through several mergers, I can tell you that nobody will be happy. Some salespeople won't like giving up accounts. Some customers will want to keep a specific sales rep. Some products won't be an exact match. Some will be better. Some will be worse.


I too, have been part of several M&A deals, and specifically as it relates to PFG. Lessons (good and bad) have been learned over the years and adjustments are always being made.

I would challenge your statement of "nobody will be happy." I vehemently disagree. 

There will no doubt be various pain points that arise with any large scale undertaking such as this. The goal is to minimize the amount of those pain points, and make sure that there is a fair outcome for anyone involved. This is not a rip the band aid off approach. It's thought out and methodical to minimize disruption at all levels as best as possible. 
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formerdsr

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Reply with quote  #20 
Lettuce, I speak from personal experience. A lot the sales reps from both companies were unhappy about who got to keep which accounts.
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ISellLettuce

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Reply with quote  #21 
Without a doubt there is heartburn in some cases. You stated "nobody" will be happy. That's just simply not true, and I am also speaking from personal experience having been through multiple M&A integrations.

In fact, from my experience, while yes, there is some heartburn initially to change, once the dust settles, the vast majority of folks come through stronger, and better position to grow their customer base as well as their income.  

I'm sorry you're experience was not like this. 
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privatefoodguy

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Reply with quote  #22 
Anyone hear rumors of PFG buying a distributor in WNY?

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Aging equities

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Reply with quote  #23 
I use to work for PFg/IHF. Their go to market strategy is not to to be the primary supplier on the coast. The reason why I say this is because they cant/wont provide the product needed. They are geared for the mom and pop, chain, meat and three, seafood buffet. my time there I fought a good fight to bring in and stock higher end product and keep it in stock but due to the fact that the opco that i previous worked for did nothing to support these initiatives (only giving the programs/items about 3-5 weeks to get traction) these items quickly vanished and were discontinued. 

Also with one house (Hickory) purchasing for 3 houses (Florence, Hickory and Ellenby "Ohio") there is no cohesion or reasoning on how they buy except for core items. Honestly it is like they are asleep at the wheel. Sure they are going to have a 5-7 year run of growth IFH did not have the italian line of products and some of their other branded products that are fairly good but that is shortly coming to an end. over the past 2 1/2 years they have also had a good run at chain business but that is about to wrap in the next 30-60 day once that happens the PFG/IFH in said opco's sales are going to go flat. H3ll for the past 14 months street sales growth is only 2%-4% with a huge amount of churn due to awful service levels and DSO product. 

This is the model that PFG corporate has in place and has no plans of changing. I went to a training class in Virginia and found out that each opco runs completely independent from the mother ship. They all have different commision structure (some good some bad) 3-4 different ordering platforms, 3-4 different credit applications, some scanning the warehouse and off the trucks and some don't (neither Florence and Hickory scan off the truck and only about 30% of product in the warehouse is scanned at selection)  so opco's have online bill pay some don't, and they all share one thing in common----- no technology.

Year they are cheap sometimes but with all the disconnect through out the country with this company they will only be a primary supplier in the areas that listen to the customer and have the product that is needed in the region that they service, the rest of the opco's that are happy with the status quo like "Hickory and Florence" will always be a back up, a #2 supplier at best. 

Until PFG stream lines all their systems and starts to operate like ONE company no one should worry. Sure they are going to have periods of success but it will never have sustained success until they bring it all together and operate as a cohesive unit.  
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formerdsr

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Reply with quote  #24 
SMFH! [mad] Welcome to Clusterf**k Restaurant Supply!
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formerdsr

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Reply with quote  #25 
USF and Sysco should merge. Two sides of the same coin as far as most customers are concerned.
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