InsideFood Message Board
Sign up Calendar
 
 
 


Reply
  Author   Comment   Page 2 of 4      Prev   1   2   3   4   Next
Food sales Neophyte

Member
Registered:
Posts: 28
Reply with quote  #17 
People are jumping off our ship!
0
FSVET

Avatar / Picture

FS God....FIRST InsideFood Poster
Registered:
Posts: 881
Reply with quote  #18 
Not surprising. How many FSA reps have left for other companies or just got out of the business?

Quote:
Originally Posted by Food sales Neophyte
People are jumping off our ship!

__________________
The problem with your gene pool, is that there is no lifeguard.
0
Retiredfoodpro

Senior Member
Registered:
Posts: 131
Reply with quote  #19 
Quote:
Originally Posted by FSVET
Not surprising. How many FSA reps have left for other companies or just got out of the business?



FSA Portland is still adding new Sales People to the market. 
0
Food sales Neophyte

Member
Registered:
Posts: 28
Reply with quote  #20 
FSA Portland needs to add because Sysco Portland is so dysfunctional and losing customers daily!
0
Retiredfoodpro

Senior Member
Registered:
Posts: 131
Reply with quote  #21 
Quote:
Originally Posted by Food sales Neophyte
FSA Portland needs to add because Sysco Portland is so dysfunctional and losing customers daily!


FSA will hire most of the flunkies from SYSCO. Future SYSCO Associate. 
0
Food sales Neophyte

Member
Registered:
Posts: 28
Reply with quote  #22 
When you have an inexperienced sales management team "DSM's" you tend to remove the experienced successful MA's that question your authority or thought process.  Why is it that most DSM's seem to come from the ranks of average MA's.  No sales success = Future DSM
0
FSVET

Avatar / Picture

FS God....FIRST InsideFood Poster
Registered:
Posts: 881
Reply with quote  #23 
But, these DSMs know how to spout the party line, and bust your balls over your entries in Salesforce. They are pretty useless when it comes to backing up their TMs.

Quote:
Originally Posted by Food sales Neophyte
When you have an inexperienced sales management team "DSM's" you tend to remove the experienced successful MA's that question your authority or thought process.  Why is it that most DSM's seem to come from the ranks of average MA's.  No sales success = Future DSM

__________________
The problem with your gene pool, is that there is no lifeguard.
0
Sidney

Senior Member
Registered:
Posts: 119
Reply with quote  #24 
God forbid a DSM build a relationship with a customer
__________________
Sidney
0
broadliner

Avatar / Picture

Senior Member III
Registered:
Posts: 795
Reply with quote  #25 
I found it always helps to have your DSM get to know your customers. Sometimes there are decisions that a TM/MA can't make. It's good to have that back up.

Quote:
Originally Posted by Sidney
God forbid a DSM build a relationship with a customer
0
Food sales Neophyte

Member
Registered:
Posts: 28
Reply with quote  #26 
]I found it always helps to have your DSM get to know your customers. Sometimes there are decisions that a TM/MA can't make. It's good to have that back up.

Unless you have a revolving door of DSM's.  My customers laugh every time I bring a new DSM in to introduce them.  Maybe in the past a DSM could make decisions that positively impacted the customer but it seems like now they have to ask permission for everything.  I wish I had a dollar for every time I get told that my customers request is being reviewed by the VP or President.  Nothing ever happens at least in Seattle.
0
broadliner

Avatar / Picture

Senior Member III
Registered:
Posts: 795
Reply with quote  #27 
The one thing I hated about revolving door DSMs and RSMs is having to explain AGAIN why a customer doesn't buy certain things from us or why they buy from us and a competitor.

Back in the old days (70s and 80s) DSMs could cut deal and make executive-type decisions. Now everything has to be run by the Regional VP, his boss and his boss' boss.
0
Food sales Neophyte

Member
Registered:
Posts: 28
Reply with quote  #28 
What's worse is when the DSM,RSM,and the VP don't know the market or the customers and think they have the answers and ask the customers directly why they are not buying a McCain french fry or using a Sysco branded item.  My customers also start the answer with, "like I told the last person and the person before that"  maybe show the customer some respect and learn their history before spouting the corporate BS!  There are no local employees left only ass kissers that are willing to transfer anywhere the company tells them to until the next opportunity arises and they move again.  Some of us love our communities and are part of the local food scene, unfortunately we can never be promoted unless we are willing to move our families.
0
broadliner

Avatar / Picture

Senior Member III
Registered:
Posts: 795
Reply with quote  #29 
Neo, been there. Done that. Customers buy what they know and what they like. I had a customer who bought KC Masterpiece BBQ Sauce at Restaurant Depot because he liked it and RD was $10 less than us. He bought Ventura Mayo from us until he had a problem with it, and I switched him to our private label mayo.

The last two DSMs I had before I retired were straight shooters. They protected us from a lot of the bulls**t that came down from corporate. They worked with me when I needed some help. A lot of the others had drank the Kool-Aid. They were only concerned about their numbers, how up to date you were in Salesforce/Sous and how our sales affected their bonuses. They were suddenly unavailable if you needed a capital "D" decision. Or they had to ask the Regional VP about it. 

I feel sorry for those sales reps who still want to sell the old way: visiting customers weekly, taking orders, doing will calls, showing new items. I know things are changing, but there are some things that don't need to change. Pretty soon the people who built these companies will be gone. The new people won't have a clue about how we did things.


Quote:
Originally Posted by Food sales Neophyte
What's worse is when the DSM,RSM,and the VP don't know the market or the customers and think they have the answers and ask the customers directly why they are not buying a McCain french fry or using a Sysco branded item.  My customers also start the answer with, "like I told the last person and the person before that"  maybe show the customer some respect and learn their history before spouting the corporate BS!  There are no local employees left only ass kissers that are willing to transfer anywhere the company tells them to until the next opportunity arises and they move again.  Some of us love our communities and are part of the local food scene, unfortunately we can never be promoted unless we are willing to move our families.
0
jcc123

Member
Registered:
Posts: 33
Reply with quote  #30 
Neo,

 If you want to get anywhere with the upper management at USF try pretending to be a Mormon. Matt loves his fellow cult followers. He's given all his brethren in Utah the cush jobs and territories.
He couldn't sell water in the desert but he love to raise his hand volunteer so Corporate likes him.
0
Sidney

Senior Member
Registered:
Posts: 119
Reply with quote  #31 
I am a retired DSM with US and was responsible for 10 TM's I took great pride in knowing all key customers even to the point of covering vacations for my TM's top accounts, we were all family


__________________
Sidney
0
broadliner

Avatar / Picture

Senior Member III
Registered:
Posts: 795
Reply with quote  #32 
That's the kind of DSM I liked!

Quote:
Originally Posted by Sidney
I am a retired DSM with US and was responsible for 10 TM's I took great pride in knowing all key customers even to the point of covering vacations for my TM's top accounts, we were all family

0
Previous Topic | Next Topic
Print
Reply

Easily create a Forum Website with Website Toolbox.